Customer Notice: Upcoming Holiday Closure
Dear Valued Customers,
We hope this message finds you well. We would like to inform you about our upcoming holiday schedule and how it may impact our services to you.
In observance of the Chinese Mid-Autumn Festival and National Day holidays, PROSTAR, your trusted partner in international trade, will be taking a break from September 29th to October 6th, 2023.
During this holiday period, our entire team will be on vacation to celebrate these important national holidays and spend quality time with their families. We believe that this time of rest and rejuvenation will enable us to return with even greater dedication and energy to serve you better.
Please note the following key details:
- Holiday Period: September 29th to October 6th, 2023
- Return to Work: We will resume our normal operations on October 7th, 2023.
We kindly request that you take into account our holiday schedule when planning your upcoming orders and shipments. International shipping and customs processes may also experience delays due to the holiday season, including customs inspections, clearance, and documentation processing.
For any urgent matters or inquiries during our holiday closure, we have designated gavin as your primary contact. You can reach them at sales2@prostargifts.com, and they will be available to assist you to the best of their ability.
At PROSTAR, we greatly value your partnership and trust in us. We look forward to continuing our successful collaboration when we return from the holidays, fully refreshed and ready to assist you with your international trade needs.
Thank you for your understanding and support. We wish you a joyful Mid-Autumn Festival and a wonderful National Day celebration.
Warm regards,
Hangzhou Prostar Enterprises Ltd.
